Vehicles to be freed from car park after two years

Vehicles trapped in a stacking mechanical parking lot in downtown London are released after more than two years.

The administrative company of Rathbone Square, CBRE, saw an email, seen by the BBC London, to the owners of vehicles of Rathbone Square. He said that the three -hour slots would be available from Thorsday until May 23 to facilitate collections.

The co -owners of small businesses Mark Lucas and Steve Davies, whose then Vauxhall Vivaro was caught in the buildings complex near Oxford Street in December 2022, said the saga had left them more than £ 46000 in their pocket.

CBRE declined to comment on what caused the malfunction of the parking lot and if the owners could claim financial losses.

A resident in the development of Rathbone Square told the BBC London up to 40 vehicles that could be trapped. Cbre did not respond when asked to confirm this number.

An stacking parking is a system in which cars are parked on top of each other, using mechanical platforms and elevators, to make the best use of available space.

The email establishes the “step -by -step guide for the recovery of the vehicle” and states that “the car stacker will close to all vehicles, to allow vehicle owners time to recover their vehicles.”

Davies, co -owner of HCS Furniture in Buckinghamshire, said it had been a “long time coming”, but he and his commercial partner were “very excited” to collect the truck; However, you are not sure your battery will be in.

“We are going to get it under so that we can return to our place to make sure it is fine, instead of risking it in any state in which it is,” he said.

“The first thing we are going to do is take it to the Vauxhall garage of which we get it so that they can serve him and do a diagnosis test in the battery and discover that he is suffered at all.”

The additional cost of renting the Low Charger truck and the service of the will must be evaluated before the business can submit a final claim, added Davies.

Double parking systems, which were not installed, but the automated system in Rathbone Square, confirmed to the BBC last week that the parking system had been operational since March 15.

Davies said that all the experience had been “terrible”, in particular the poor communication they have had in Cbre.

“If they had communicated better and charge us what was really happening, I wouldn’t have such a traumatic leg,” he said.

The BBC London has contacted CBRE several times since the beginning of April, but the company would only visit that the parking system was now fixed.